Introducing Olivier Massé: Director of Studies

Olivier au TBI mars 2015French in Normandy now has not one but two Directors of Studies: Landry Noël remains in charge of academic administration and examinations for students and staff while Olivier Massé, who joined us from June 1st is responsible for our teaching team, our teacher training programme for in-service teachers, internal training and product development.

Olivier spent many years teaching and leading the academic team at the French Institute of Japan and he speaks fluent Japanese. During his time in Japan he was still connected to FLE (French as a Foreign Language) in France as he was the principle coordinator for the practical teaching element of French teaching degree offered by the University of Maine in West France. He was also the driving force behind an on-line shared database for French language teachers in Japan as well as working as a consultant for the Institut Français & Alliance Française network in their quality department.

French is Normandy is delighted to welcome Olivier on board especially as he is also the co-author of a series of specialised French language text-books for beginners. « We are very pleased that Olivier has joined us and see his appointment as another landmark in our commitment to ever-higher levels of quality teaching and performance » said FIN Director Eleri Maitland.

What are your first impressions of Rouen?

Olivier: The longer I spend in Rouen, the more my first impression of this city is confirmed: Rouen is the art of living “à la française”. It’s been a centre of trade for centuries, the area is full of history and culture . Visitors can enjoy a truly authentic provincial capital and unparalleled gourmet experience.  Yet the city offers the best of modern cities -it is dynamic and functional city, with the city’s rental bicycles a firm favourite with our students.  For me, after spending many years in crazy Tokyo, I do enjoy the city’s green heart as well as the welcoming kindness of the people here.

You have been at FIN since June 1st are you planning to make major changes to the school’s academic programme ?

Olivier: The school has an incredibly well structured and developed  academic profile and, as a mirror of Rouen itself, it’s quiet amazing to have such a level of organisation in language school that has managed to maintain its family feel and size.  So I won’t have to make major changes in the overall programme. My goal for the years to come is to make the classes evolve as “connected classes”, taking advantage of the cloud technology that everybody is using more and more in everyday life. We want our classes to prepare our students not just to get top DELF and DALF scores but also to be able to truly use the French language in real life situations. This is not just a French in Normandy goal but one that is clearly identified in the European Framework for Languages.

What do you hope to bring to an award winning French language school such as French in Normandy?
 Olivier: We have many exciting projects :“Interaction” is the keyword; we want more interaction between the students in class, between the classes themselves, between the students and the host families and with the teachers altogether. You’ll soon be hearing about our plans, using French and learning the language as a result – just keep your ears open!
best french language school

FIN: Education Star 2014 (Student reviews of French in Normandy)

French in Normandy staff, host families and partners are all simply delighted that students have voted us ‘Best French Language School’ for the second year running with such wonderful reviews of French in Normandy. Reading the lovely things that our students have written about us encourages us all not just to keep up the good work but to keep on striving to improve French in Normandy and the service that we offer.  We are all proud to have been awarded this fantastic recognition of our school’s commitment to our students.

reviews of french in normandy


Read reviews of French in Normandy online at EducationStars and discover what our students love about studying French with us in Rouen!


UED Best French Language School Award 2014

ONR_8949French in Normandy was honoured by Turkish Agency Association UED for the second year running and received the Best French Language School Award 2014.

Eleri received the award from an old friend from the language travel industry, Necçdet Bilgen from BILTUR who spoke fondly about Tom and the many times over the years that they shared a drink of raki together.

The ceremony took place in the delightful Prestige Elite World Hotel in Taksim and UED put on a marvellous spread of delicious food !

Photos show Eleri, President of UED Eren Goker and Neçdet Bilgen as well as Eleri, Neçdet and Brigitta from Humboldt Institute also a second time winner.

Many thanks from French in Normandy !





EducationStars: Best French Language School


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French in Normandy, Rouen has just added another title to their name !

Voted ‘Star French Language School’ for  5 consecutive years from 2008 to 2012 in the STM Awards the school has just been voted ‘Best French Language School 2013’ by students on the Educationstars website. French in Normandy, a small family run French Language school received an incredible 94.87% satisfaction rate and not only took the Best French Language School title but came in third place worldwide beating many large and well known Englsih language schools !

« We are totaly delighted to add the Educationstars  Best French Language School title to our UED award of Best French Language School 2013. It is a tremendous boost to the staff and recognises their dedication and professionalism» said French in Normandy’s Eleri Maitland.

French in Normandy has the French Government Qualité fle label and after their 5 STM victories is the only French Language School to date to have been awarded Superstar status. French in Normandy will be hosting the 2015 IALC Workshop.

UED Awards: Best French Language School

ued_logoISTANBUL, TURKEY – French in Normandy’s Eleri Maitland had an even bigger smile than usual after winning the first UED Awards in the Best French Language School category. She received the award from Neçdet BILGEN of BILTUR.

An award winner association’s awards, The UED Awards, which was organized for the very first time this year, is the only competition which aims to learn Turkish agents’ and their students’ choices and reward the institutions which provide the best services for them.

After all the UED member agencies present their candidate institutions for each category, the winners were selected through the 3 most nominated institutions in each category by the votes of the UED Member Agencies’ Directors who are leaders of the international education consultancy sector in Turkey.

The event was held at the smart Nippon Hotel Taxim Square and prize winning European Airline: Turkish Airlines, were also there. Mr Gayret YUKSEL, Turkish Airlines Marketing Specialist, was pleased to receive the award of Best Airline from the Turkish Association President Mr Eren GOKER.

For further details contact Eleri Maitland.

UED Best French Language School

Mélanie Raymond Joins French in Normandy

LOGO FRENCH_TRANSFrench in Normandy is pleased to announce the appointment of Mélanie Raymond to its marketing team with immediate effect.

Raymond has a long industry experience, representing PERL school in Paris for 7 years and Spanish school Babylon Idiomas for 3 years.

She has an extensive network of agency contacts world-wide and speaks French, English, Spanish and German.Melanie Raymond

Says Raymond: ‘I am delighted to join this word-class school and to contribute my
contacts and experience to furthering its strong reputation.’

French in Normandy holds the national accreditation “Qualité FLE” and last year was named a lifetime Star Language School by Hothouse Media after being voted Star French School 5 years in a row.

‘I am particularly excited by the challenge of helping Eleri Maitland to host the IALC congress in 2015,’ says 35-year-old Raymond.

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French in Normandy to Host IALC Workshop 2015

logo-ialc-blue-RGB_smallresizedFrench in Normandy was voted as the host and destination for the IALC 2015 Conference & Workshop! Tom & Eleri Maitland, directors of French in Normandy, are thrilled with the decision of their peers and colleagues and look forward to welcoming all the IALC family to Rouen, France!

Take a look at the video below to see what we have in store for you!

Welcome to Rouen!

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CIEP, Qualité FLE & French in Normandy


Communiqué de Presse
CIEP Invites French in Normandy to Discuss the Qualité FLE Label
March 19, 2012

QUALITÉ FLE (French as a Foreign Language) and CIEP (Centre International des Etudes Pedagogiques) organised a 2 day seminar bringing together professionals from all sectors of this thriving sector in the world of international education. As part of the programme the CIEP invited Eleri Maitland who is responsible for Marketing, Pedagogical and Quality at French in Normandy, to share her experience of the audit and how the requirements of this prestigious accreditation have contributed to French in Normandy’s success and reputation.

Eleri told us that “French in Normandy is proud to be the CIEP’s partner and hope that this is the first of many such meetings”.



Le 18 et 19 mars 2013, le CIEP (Centre International d’Etudes Pédagogiques) a invité des professionnels du monde du Français Langue Étrangère à participer à deux jours de réflexion, d’échanges et d’information sur le label Qualité FLE.

Dans le cadre de ce premier rendez-vous dédié à la promotion du label qualité FLE et à l’importance d’une démarche qualité au sein des établissements enseignant le français, le CIEP a demandé à Eleri Maitland, Directrice Marketing, Pédagogique et Qualité de French in Normandy, de partager son expérience et d’expliquer comment le label a contribué à la qualité et au succès de l’école.

French in Normandy est très fière d’avoir accompagné le CIEP dans cette démarche innovante et dynamique.